Can information and communication technologies support patient engagement? A review of opportunities and challenges in health social work

Written By INQYR

Craig, S. L., & Calleja-Lorenzo, V. (2014). Can information and communication technologies support patient engagement? A review of opportunities and challenges in health social work. Social Work in Health Care, 53(9), 845–864. https://doi.org/10.1080/00981389.2014.936991

Highlights

Background

Despite becoming a prerequisite for participation in an information-based society, the use of information communication technologies (ICT) within social work and health care remains in its infancy.

Currently, there is a push to adopt newer technologies to enhance practice.

Study Description

This article aims to highlight some of the innovative ways in which ICT have been adopted and adapted to augment social work practice.

Information Communications Technology Patient Engagement (2014).png

Key Findings

Recommendations for ICT use:

1) Include social workers in ICT development and adoption decisions in health and mental health systems

2) Provide comprehensive ICT trainings to social workers

3) Utilize ICT for professional development

4) Develop clear guidelines for ICT use

5) Invest in social work and ICT research initiatives

 
INQYR
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