Navigating negativity: A grounded theory and integrative mixed methods investigation of how sexual and gender minority youth cope with negative comments online
Shelley L. Craig, Andrew D. Eaton, Lauren B. McInroy, Sandra A. D’Souza, Sreedevi Krishnan, Gordon A. Wells, Lloyd Twum-Siaw & Vivian W. Y. Leung (2020) Navigating negativity: a grounded theory and integrative mixed methods investigation of how sexual and gender minority youth cope with negative comments online. Psychology & Sexuality, 11(3), 161-179. doi: 10.1080/19419899.2019.1665575
Highlights
Background
Sexual and gender minority youth (SGMY) who use internet enabled information and communication technologies (ICTs) can experience greater harassment and negativity online
SGMY who experience cyberbullying are at a greater risk for developing behavioral and psychological issues
The effects of negative and anti-SGM online comments on the wellbeing of youths and their ability to cope with it have not been explored sufficiently in research
Study Description
A mixed methods cross sectional online survey was used where 5,243 participants from Canada and the United States aged 14-24, responded to open-ended questions regarding how they dealt with negative online comments
Participants indicated their genders and sexualities from a range of identities provided
Grounded theory was used to analyze the data and model the online negativity faced by SGMY
A mixed methods analysis was used and the data was quantified by coders so that SGMY experiences were grouped into seven broad themes and 17 sub-themes of coping behaviors
Key Findings
The avoidance strategy of ignoring negative comments and avoiding certain websites was most used by participants as a coping mechanism
SGMY are more likely to defend others against discrimination through sharing knowledge opposed to defending themselves
The way SGMY choose to respond to negative comments can take the form of adaptive or maladaptive coping strategies that can impact their mental health and wellbeing
Conclusion
ICTs can be used as a vehicle for individuals to direct negative comments towards SGMY but may also be used by SGMY to confront discriminatory content and enhance resilience
SGMY use a variety of coping strategies to overcome online stressors encountered through ICT usage